How MboaFleet handles personal information

1. Scope of this policy

This Privacy Policy applies to information collected through the MboaFleet platform, including website access, forms, account registration, support requests, and interaction with content, services, and opportunities made available on the platform.

2. Information we may collect

Depending on how you use the platform, MboaFleet may collect information such as:

• Name and contact details.
• Email address and phone number.
• Account registration details.
• Information submitted through forms or support requests.
• Technical and usage information such as browser type, device data, IP-related logs, and session activity.

3. How information may be used

MboaFleet may use collected information to:

• Provide access to platform services and account features.
• Respond to inquiries, support requests, and user communication.
• Improve platform usability, security, and technical performance.
• Provide information related to opportunities, reports, updates, or operational services where appropriate.
• Maintain records required for security, fraud prevention, compliance, or operational continuity.

4. Legal and operational basis

Information may be processed where reasonably necessary for platform operation, account management, communication, security, compliance, service delivery, or other legitimate platform purposes.

5. Cookies and technical data

MboaFleet may use cookies, session tools, analytics tools, or related technical mechanisms to improve user experience, maintain sessions, understand usage patterns, and support platform security and performance.

6. Sharing of information

MboaFleet does not sell personal information as a general rule. Information may, where reasonably necessary, be shared with:

• Technical service providers supporting hosting, security, communication, or platform operations.
• Operational partners involved in service delivery where necessary and appropriate.
• Legal, regulatory, or compliance authorities where required by applicable law or valid legal process.

7. Data retention

Personal information may be retained for as long as reasonably necessary to support platform operations, maintain records, resolve disputes, comply with obligations, prevent fraud, or enforce platform terms.

8. Data security

MboaFleet may take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, loss, or unlawful alteration.

However, no online platform can guarantee absolute security, and users should also take appropriate steps to protect their credentials and devices.

9. User rights and choices

Depending on the applicable context and law, users may have rights relating to:

• Access to certain personal information.
• Correction of inaccurate information.
• Requesting deletion or limitation in some cases.
• Managing communication preferences where applicable.

10. Third-party services

The platform may include links, integrations, or references to third-party tools or services. MboaFleet is not responsible for the privacy practices of third-party services that are not directly controlled by the platform.

11. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in platform operations, legal requirements, technical tools, or service structure. Continued use of the platform after such changes may be treated as acceptance of the updated version.

12. Contact

For privacy-related questions, support requests, or concerns about how information is handled, users may contact MboaFleet through the support channels provided on the platform.